HM
Haydn M
1 reviews | Active since Feb 2018
13 Jan 2020, 12:50
RCS Theft
On 31 December 2019, an amount of R2,270.60 was ****** from my personal bank account by RCS. I quickly reversed the transaction to retrieve my ****** money. It is i.pprtant to note that I have never been, and will never be, a client of RCS.
Upon contacting RCS, it was discovered that they had granted credit to a random person, using my personal details and bank account. This person took it upon themselves to spend R39,000 at a Builders Warehouse in Joburg, where I have not been to in more than 3 years.
It has now been 2 weeks since I have queried this with RCS and it has still not been resolved.
RCS wants me to get an affidavit and send then all sorts of documents to prove that they are completely useless at security checks by just giving credit to "clients" "willy nilly". Why am I asked to further inconvenience myself for a **** up that RCS made?
If any more of my money is taken from my personal bank account, RCS will see private assets being removed from their private property to the same value of money that is being taken.
I trust that now this issue will be resolved and that any and all details pertaining to accounts using my dank details will be removed at once.
Helpful (0)
Replies (2)0
Replies (2)
RCS's replyOfficial
13 Jan 2020, 14:17Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply13 Jan 2020, 14:17
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
HM
Haydn M's updateReviewer Update
13 Jan 2020, 14:20That's the same bull**** automated response I see on every post made to you business, of which MANY are for ********** activity. My suspicion that RCS is an absolutely useless organisation with NO form of security seems to be quite true.
HM
Haydn M's update13 Jan 2020, 14:20
Reviewer Update
That's the same bull**** automated response I see on every post made to you business, of which MANY are for ********** activity. My suspicion that RCS is an absolutely useless organisation with NO form of security seems to be quite true.