KP
Keith P
1 reviews | Active since Apr 2014
28 Sept 2020, 16:18
RCS the worst ********* business to have accounts with
I have been trying to resolve an issue with my account for over two years now. There has been continuous ***** committed on my account even after I stopped my card and requested that my account is closed. ***** therefore is committed through internal avenues in RCS. I have spent over 200 hours on phone and email communications with utter rude and *********** staff and this issue remains. I am opening a ******** and civil case against this ******** company.
Helpful (0)
Replies (2)0
Replies (2)RCS's replyOfficial
28 Sept 2020, 16:35Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS Group
RCS's reply28 Sept 2020, 16:35
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS Group
RCS's replyOfficial
19 Oct 2020, 11:28Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS CARDS
RCS's reply19 Oct 2020, 11:28
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS CARDS
