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Fabian D

1 reviews | Active since Dec 2020

13 Jan 2021, 09:01

RCS the worst

I would like to share my experience with RCS which has been unpleasant and frustrating. They have taken over the Edgards group so one has to phone them now for any assistance. I settled my Edgars account about four months and to this day Im struggling to get a paid up letter everytime I call them they promise to send it with no luck. People who have had Edgards accounts and settled them please check your account is closed why I say that is because RCS charges a admin fee of R30 on your account before you know it you will end up owing them again and I think thats their plan to recover their money back for buying Edgards. I would also encourage people not apply for anything with RCS you will be setting yourself up for debt trap.

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Replies (1)
RCS
RCS's reply13 Jan 2021, 09:07
Official
 Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 
RCS Group