1 reviews | Active since Dec 2023
RCS The ****MERS
My mother is having sleepless nights because of RCS, now let's start. In 2023 my mom decided to open a Game Store card and as soon as she opened the card, she left her card at home because we were planning to meet that weekend to decide what we were going to buy. My mother started receiving traumatic notifications saying that she owes Game about R8 000 which was shocking because she never used that card. We went to Westage Mall to lodge a complaint and filled in so many documents. We were informed that someone went around Pretoria withdrawing/swiping the card. We don't know anyone who lives in PTA we gave a sworn statement. They said okay they will investigate the matter, much to my amazement my mom started receiving notifications threateng her that her credit score will be affected if she doesn't pay the said amount. We have been calling them since, i have sent numerous emails and even escalated to the ombudsman. My mom was taken ill into a hospital recently because her blood pressure is extremely high, this was after she received a horrible letter threatening her about how she's a slow payer and they want their money. They call my mom harassing her daily telling her if she doesn't pay they going to hand the account over. I have resorted to coming to HElloPeter because the same exact thing happened to me in 2018 and it only got resolved because i had to go lay charges against RCS.
Today I found out from a service provider of mine's that my cellphone number which I have been using since 2004 belongs to RCS, how did that happen? I hate RCS so much
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
