CM
Cynthia M

1 reviews | Active since Apr 2019

08 Apr 2019, 13:42

RCS - The devil on a card

RCS has become a source of misery in my life. I am having sleepless nights because of this. I paid up the card last year August (2018 ), was told that they had updated the system. Until today, it still shows on my credit score as not paid.

When you call, call doesn't go through. when you email they respond that they have updated.

i will never, ever in my life recommend these people to anyone. they have really messed me up as right now i am unable to apply for a home for my kids because of them.

They are the devil sent to mess up peoples lives.

0
Replies (2)
RCS
RCS's reply08 Apr 2019, 14:39
Official
Good day 
 
We herewith acknowledge receipt of your complaint.
 
We have escalated your complaint to the relevant department for further assistance.
 
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
 
Kind Regards
RCS Group

Best regards,

RCS
RCS's reply24 Apr 2019, 13:52
Official
Good day
 
We are pleased to inform you that your complaint has been resolved.
 
Please accept our apologies for the inconvenience this may have caused you.
 
We trust you find the above in order.
 
Kind Regards,
RCS CARDS

Best regards,