GF
Galiah F
1 reviews | Active since May 2019
27 Jan 2020, 12:39
RCS Terrible service
Requested for RCS to close an account that I've settled and requested a settlement letter their response please note the account will be closed on the next statement run. What a load of bull!!! Why is it so hard to get the service one wants with RCS theres always a problem with them and that's why I'm closing the account I dont want anything to do with them. I want the paid up letter as I need it and their response time sucks!!!
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
27 Jan 2020, 15:11Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
RCS's reply27 Jan 2020, 15:11
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
RCS's replyOfficial
29 Jan 2020, 12:46Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind RegardsRCS Group
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind RegardsRCS Group
RCS's reply29 Jan 2020, 12:46
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind RegardsRCS Group
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind RegardsRCS Group
GF
Galiah F's updateReviewer Update
29 Jan 2020, 13:34No it's not resolved stop with the lies just because you rep**** doesn't mean its resolved! Unbelievable!
GF
Galiah F's update29 Jan 2020, 13:34
Reviewer Update
No it's not resolved stop with the lies just because you rep**** doesn't mean its resolved! Unbelievable!