RCS Terrible Service

Item: RCS
Rating: 1
Author: Jennifer N

Absolutely Shokking.

My account is blocked and apparently with *****.

I phoned half a dozen times sent all the mails they requested.

Still not Resolved.

I can't make payments as my app doesn't work, then they keep calling and start demanding money but no one wants to resolve my issue.

Absolutely Shokking. Uggghhh so frustrated.

Helpful (0)

Replies (2)

RCS's replyOfficial

12 Aug 2021, 08:19

Good day, We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards RCS Group

RCS's reply12 Aug 2021, 08:19

Official

RCS's replyOfficial

04 Sept 2021, 11:26

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS

RCS's reply04 Sept 2021, 11:26

Official