PS
Pravitha S

1 reviews | Active since Jun 2019

07 Jan 2021, 13:09

RCS - TERRIBLE COMPANY

I am actually writing here on this hellopeter site for the third time complaining about RCS. I seem to get absoulte no joy from a company that has no ethics and concern towards their customers.After my second review i got an email saying to send all my correspondence through.I sent it to them and they emailed me to find out what time suites me for them to phone me.Up until today i have had no response from them and bearing in mind you cannot get through to them.I have left over 15 messages and a consultant keeps taking your number down and tells you someone will call you back

This is my edgars account no and i want an investigation done *** cvv 586 T.Sewbachane

i went into an edgars store to close the account at the end of november. i paid in the full amount but now i get a statement saying i owe another amount Why is my account not closed from the day i made a full settlement i requested it to be closed immediately.

i need an urgent response or i am emailing the ombudsman to do an invetsigation into this matter bearing in mind that my account was not with RCS but edgars. Edgars just took it upon themselves to give the account over to RCS.

I am really fed up and ****ed off at this stage

0
Replies (1)
RCS
RCS's reply07 Jan 2021, 13:17
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group