RCS taking my credit and i don't even know why.
I have a makro Credit card i have been paying my account in time every month , all of a sudden i received i sms stating i do not have any credit left and i'm now in a - and i don't even know why? they just took all my credit and left me with nothing just the amount i owe to pay back and even tho i paid this month i'm in a - for what ???? i want clarity on this and soon.
Helpful (0)
Replies (5)0
Replies (5)'s updateReviewer Update
07 Feb 2020, 15:30i phoned in 3 times and i was left every time 20-30 min hanging in the line waiting for someone to assist me
's update07 Feb 2020, 15:30
Reviewer Update
i phoned in 3 times and i was left every time 20-30 min hanging in the line waiting for someone to assist me
's updateReviewer Update
07 Feb 2020, 15:37i want URGENT assistance
's update07 Feb 2020, 15:37
Reviewer Update
i want URGENT assistance
RCS's replyOfficial
07 Feb 2020, 16:46Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply07 Feb 2020, 16:46
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
's updateReviewer Update
08 Feb 2020, 11:13I want someone to contact me urgently and explain this situation to me this is ridiculous...
's update08 Feb 2020, 11:13
Reviewer Update
I want someone to contact me urgently and explain this situation to me this is ridiculous...
RCS's replyOfficial
10 Feb 2020, 10:37Good day We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you. I trust you find the above in order.
Kind Regards,
RCS CARDS
Please accept our apologies for the inconvenience this may have caused you. I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply10 Feb 2020, 10:37
Official
Good day We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you. I trust you find the above in order.
Kind Regards,
RCS CARDS
Please accept our apologies for the inconvenience this may have caused you. I trust you find the above in order.
Kind Regards,
RCS CARDS