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cornelis P

1 reviews | Active since Jun 2012

18 Nov 2019, 09:17

RCS suddenly stop GET CASH function

RCS "get cash" function on the APP is more than 2 weeks not working. Call centre cant assist and dont give answers. I am putting extra money in my RCS account to use this function when I need some cash. Just answer drom someone please

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Replies (3)
RCS
RCS's reply18 Nov 2019, 10:53
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group


Best regards,

cP
cornelis P's update18 Nov 2019, 11:00
Reviewer Update
Thank you for the response
RCS
RCS's reply25 Dec 2019, 12:34
Official
Good day


We are pleased to inform you that your complaint has been resolved.


Please accept our apologies for the inconvenience this may have caused you.


I trust you find the above in order


Kind Regards,


RCS CARDS


Best regards,