RCS sucks worse than history of sucking!!!!

From: *** Sent: Thursday, September 10, 2020 1:32:12 PM To: ***

Subject: Fwd: Activate Customer Protection Insurance on card *** effective immediately

Im deeply disappointed in how difficult it is to activate Customer Protection Insurance on my card which was supposed to have been done since day 1. I called in numerous times to check if attended to only to be told no one can help me resolve this issue? Really? No one working remotely i can escalate to? Ive had this card which ive been loyally paying for months without protection which i wasnt aware if nor informed about and still want to subject me to 6 months waiting period which is UNACCEPTABLE and a clear infringement on my rights. I want protection effective immediately without waiting periods considering time lapse from date if card activation. Please sort out and revert with proof of insurance activation avoiding me escalating much higher/ further.

NO ONE HAS BOTHERED TO CALL ME BACK YES UTS 22.08.2020 BUT LET ME MISS ONE INSTALLMENT, ILL HAVE LAWYERS LETTERS ETC COMING MY WAY..ABSOLUTELY NO INTEGRITY / ACCOUNTABILITY. Wow, so disappointed !!!!