PB
Pieter B

1 reviews | Active since Sept 2016

14 Nov 2018, 06:12

RCS strangles game card holders and game allows this with open arms!!!!!!

Well Game stores know of RCS's new way of actually ********** maths for there payback of the existing contracts. Payments amounts jumped in June with 50% with out notifying nore asking the costomer. It was the costomers duty to phone RCS and there response was just " you will pay that or your account will go in areas and you will have to pay more. Now every one budget fore severing they do as in today's world money is not easy unless you are in parlement. Now they then created there own way to supercharged the poor customers. Game stores allowed it by not stopping this action. They could have cancelled all rights to RCS and then got an other entity to provide this service. Most probably an better one to. But hey why would they if there is something in it for them?

0
Replies (2)
RCS
RCS's reply18 Nov 2018, 10:23
Official
Good day 
 
We herewith acknowledge receipt of your complaint.
 
We have escalated your complaint to the relevant department for further assistance.
 
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
 
Kind Regards
RCS Group
RCS
RCS's reply23 Nov 2018, 11:43
Official
Good day
 
We are pleased to inform you that your complaint has been resolved.
 
Please accept our apologies for the inconvenience this may have caused you.
 
We trust you find the above in order.
 
Kind Regards,
RCS CARDS