Hellopeter
Share Your Experience
AG
Arthie G

1 reviews | Active since Feb 2016

01 Dec 2021, 17:04

RCS STORE CREDIT USLESS

I had 2 sms informing me of purchases that I didn't make. It was a nightmare to block the card and even worse trying to get hold of the ***** department.

0
Replies (3)
RCS
RCS's reply01 Dec 2021, 17:41
Official
Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards

RCS Group 
AG
Arthie G's update01 Dec 2021, 19:02
Reviewer Update
Thank you for your response and will only be able to finalize this complaint once it is resolved and my funds reimbursed. Thanks
RCS
RCS's reply24 Dec 2021, 14:57
Official
Good day We are pleased to inform you that your complaint has been resolved.               Please accept our apologies for the inconvenience this may have caused you. I trust you find the above in order. Kind Regards,RCS CARDS