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Phumzile M

1 reviews | Active since Jul 2020

17 Jul 2020, 11:39

RCS still not closed accounts under my name

I am one of the clients that struggle to get my profile updated for both my RCS accounts (Makro and Game), accounts were settled March 2019 still I am unable to get confirmation from RCS that same has been updated,it is over s year now still nothing and its affecting my credit score. I need this to be sorted out

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RCS
RCS's reply17 Jul 2020, 12:00
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group