CL
Candice L
1 reviews | Active since Jun 2015
29 Oct 2015, 09:25
RCS still billing me for ins on loan after acc pd
I paid off my personal loan earlier this year and RCS is still deducting the R52.75 for the loan insurance.<br> <br> I have contacted them telephonically several times, I have emailed and I have made a request on their website for them to correct this but still no one has investigated this or responded to me.<br> <br> I want my money returned to me and I want the debits to stop.
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RCS's replyOfficial
30 Oct 2015, 09:04Hello CML82,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply30 Oct 2015, 09:04
Official
Hello CML82,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group