JB
Justin B
1 reviews | Active since Jul 2019
23 Oct 2023, 09:10
RCS *****STERS!!!
You have been sitting with my money for months knowing well ita note yours. Now I must fight for what belongs to me.Bunch of *****s!!! Pay my ****ing money back, R19 900 is due to me!!!!!! Next step Ombudsman,Lawyer,Social Media
Helpful (0)
Replies (5)0
Replies (5)
RCS's replyOfficial
23 Oct 2023, 10:07Good day,
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards RCS Group
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards RCS Group
Best regards,
RCS's reply23 Oct 2023, 10:07
Official
Good day,
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards RCS Group
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards RCS Group
Best regards,
JB
Justin B's updateReviewer Update
23 Oct 2023, 18:35I have been struggling to get whats mine in early September and now almost end November.
Pay my money back before I open a case of *****.
Pay my money back before I open a case of *****.
JB
Justin B's update23 Oct 2023, 18:35
Reviewer Update
I have been struggling to get whats mine in early September and now almost end November.
Pay my money back before I open a case of *****.
Pay my money back before I open a case of *****.
JB
Justin B's updateReviewer Update
25 Oct 2023, 10:19Your call center agents are like parrots,all saying the same thing and can never speak.to a manager.
Need to know when my money will be paid or will open a case of ***** if no feedback by 1pm today
Need to know when my money will be paid or will open a case of ***** if no feedback by 1pm today
JB
Justin B's update25 Oct 2023, 10:19
Reviewer Update
Your call center agents are like parrots,all saying the same thing and can never speak.to a manager.
Need to know when my money will be paid or will open a case of ***** if no feedback by 1pm today
Need to know when my money will be paid or will open a case of ***** if no feedback by 1pm today
RCS's replyOfficial
25 Oct 2023, 10:32Hi Justin,
I'm sorry that you have not been assisted sooner. The matter has been logged for investigation. We would like to investigate your complaint in depth and therefore request your patience in allowing us to investigate this matter.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards RCS Group
I'm sorry that you have not been assisted sooner. The matter has been logged for investigation. We would like to investigate your complaint in depth and therefore request your patience in allowing us to investigate this matter.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards RCS Group
Best regards,
RCS's reply25 Oct 2023, 10:32
Official
Hi Justin,
I'm sorry that you have not been assisted sooner. The matter has been logged for investigation. We would like to investigate your complaint in depth and therefore request your patience in allowing us to investigate this matter.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards RCS Group
I'm sorry that you have not been assisted sooner. The matter has been logged for investigation. We would like to investigate your complaint in depth and therefore request your patience in allowing us to investigate this matter.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards RCS Group
Best regards,
RCS's replyOfficial
27 Oct 2023, 08:40Good day
We are pleased to inform that your complaint has been resolved.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards, RCS Cards
We are pleased to inform that your complaint has been resolved.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards, RCS Cards
Best regards,
RCS's reply27 Oct 2023, 08:40
Official
Good day
We are pleased to inform that your complaint has been resolved.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards, RCS Cards
We are pleased to inform that your complaint has been resolved.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards, RCS Cards
Best regards,