EM
Emil M
1 reviews | Active since Mar 2009
01 Aug 2020, 06:16
RCS .STAY AWAY!
I settled my RCS loan account on the 6th of March 2020. Do date I have received no paid up letter, despite being promised so numerous times after contacting their call center (which you have to hold for around an hour for).
To make matters worse I was sent msgs from their pre legal department that my account is going to be handed over. Now on the 1st of August I was debited an amount of 685 from my account. I’m keen to open a case of theft and explore my legal options.
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
02 Aug 2020, 09:14 Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply02 Aug 2020, 09:14
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
01 Sept 2020, 09:01 Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply01 Sept 2020, 09:01
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
EM
Emil M's updateReviewer Update
01 Sept 2020, 09:42Thank you for your prompt response in handling this matter.
EM
Emil M's update01 Sept 2020, 09:42
Reviewer Update
Thank you for your prompt response in handling this matter.