RCS STATEMENTS AND DEBIT ORDERS

One star is actually to much. 1. RCS does not send statements like the credit act says they must if you ask for it they have long story's. I have a Supa Quick Card with RCS and have not received statements for the last 5 months. Nothing make sense on the last Statement I got. 2. My RCS goes off with a debit order every month I get the same message on the 9th of the month your debit order was unsuccessful please go to Foschini and pay instore. When you phone to complain you get attitude and get told its the system that sends out messages. Then the system needs to catch a wake up as the debit order goes off on the 7th of each month don't tell me it's the system it the people that operates the system. All RCS does is make my bloodpressure jump sky high with there **** attitude when a customer phones and complians but you still get told they know about it so for the last year RCS can't sort out there systems , WAKE UP RCS