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Dumi D

1 reviews | Active since Mar 2015

13 Sept 2019, 15:37

RCS stalker

Good day, my name is Dumisani Dladla, and would like to complain of a constant abuse I get daily from an individual who would call me for about 15 times a day from this specific number *** the caller will keep quiet even when I decide to listen to what they would like to say, but instead would keep ringing me,I tried calling customer complaints just now and the call got in while waiting to be assisted which l eventually hung up as I was made to hhold for more than 10 min...using my airtime.

Please do a follow up on this as I cannot be harassed on my own phone.

Kind Regards D.P Dladla

0
Replies (5)
RCS
RCS's reply16 Sept 2019, 15:48
Official
Good day 

We herewith acknowledge receipt of your complaint.
 We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards,RCS GROUP

Best regards,

DD
Dumi D's update17 Sept 2019, 10:55
Reviewer Update
Would you kindly send me further communication via my email *** and the person who kept stalking me to personally apologise.

Kind Regards
 D.P Dladla
DD
Dumi D's update17 Sept 2019, 11:20
Reviewer Update
I have received further 2 calls from these numbers *** and *** it's irritating now
RCS
RCS's reply23 Sept 2019, 08:47
Official
Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

We trust you find the above in order. 

Kind Regards, RCS GROUP

Best regards,

RCS
RCS's reply26 Sept 2019, 12:22
Official
Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

We trust you find the above in order. 

Kind Regards, RCS GROUP

Best regards,