1 reviews | Active since May 2017
RCS South Africa is disrespecting its customers
<p>I'm writing this on behalf of my wife's account -</p> <p> </p> <p>"1ST REFERENCE WAS ON THE 9/5/2017…spoke to Miriam and she gave me the following REF: ********** 09644<br />2ND REFERENCE WAS ON THE 19/5/2017 AT 12:27PM I spoke to Kgosana REF: ********** 01538 and he PROMISED me that the payment will reflect on the 20/5/2017.I will receive an sms that the money has been allocated…till 2day, no sms, only phone calls to make payment. UNACCEPTABLE<br />They said I should wait maximum 7 working days up to date its been 14 working days that I am still waiting. In the interim they still phoning me and sending emails that I have not made a payment. <br />In addition interest has been added to my account , who will take accountability for that funds???"</p> <p> </p> <p>This statement above is my wife experience of RCS and what she's been dealing with...I tried to help from my side ,but are always told that the managers are in meetings...</p> <p> </p> <p>PLEASE HELP.!!!!</p> <p>NOTE- WE WILL BE CLOSING THIS ACCOUNT ASAP!!!!!!!!!</p>
Good day
We herewith acknowledge receipt of your complaint and wish to extend our apologies for the delayed response.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint and wish to extend our apologies for the delayed response.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
