MM
Musa M
1 reviews | Active since Feb 2018
29 Oct 2020, 09:36
RCS Sold My Clean Credit Record to **********
In December 2019 I was called by one of their consultants asking me if I wanted a loan, which I said NO. In January 2019 I discovered that someone had taken a loan of R40000 with RCS in my name, around the same week I had received the strange call.
After they investigated and found out it was a ********** transaction they promised to remove it, but they did not. My credit record is now affected because I appear as a bad payer.
I have been phoning them and they kept promising that it will be removed, but nothing has happened.
I can't even talk about the recent changes in my Edgars account. All the details that appear there are not mine.
RCS is useless and is an irresponsible lender in my view.
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Replies (2)MM
Musa M's updateReviewer Update
29 Oct 2020, 09:41I meant January 2020.
MM
Musa M's update29 Oct 2020, 09:41
Reviewer Update
I meant January 2020.
RCS's replyOfficial
29 Oct 2020, 10:20Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply29 Oct 2020, 10:20
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
