SD
Shaun D
1 reviews | Active since Nov 2020
10 Nov 2020, 14:59
RCS shocking customer service
So 5 days have passed and still poor customer service. I’ve received no resolution to my complaint, but I have received 3 calls asking when my next installment will be. This after canceling my account with RCS Group. Do you not have a function data base! Absolutely shocking service, will never use or recommend your services ever!!!!!!!
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Replies (2)
RCS's replyOfficial
10 Nov 2020, 15:11Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply10 Nov 2020, 15:11
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
SD
Shaun D's updateReviewer Update
10 Nov 2020, 15:51Same reply as last week, yet nothing gets done!
SD
Shaun D's update10 Nov 2020, 15:51
Reviewer Update
Same reply as last week, yet nothing gets done!