Rcs **** services

I am so fed up on the **** service offered by Rcs. I had an account card and I paid the card in full on 23/03/19 including my debit order amount. They then continued to deduct my account on the 25th of the month. I called so many times and they never got back to me. They told me I am due to get a refund last week it's a new week already and I didn't get a sms and no call no nothing. Guys plz do not make any business with this company they are terrible and I am sure there are many people who had issues. I want my refund today or I will make this public in every other social media site and news papers I want my money back now. I spoke to Yusuf last and he advised he spoke to his team leader who sorted the refund but he didn't even call me back.