BM
Benton M

1 reviews | Active since Sept 2013

08 Jul 2019, 10:48

RCS settlement lengthy and unhelpful processes

Can somebody help me with my settlement letter for RCS Card, Game Card and RCS Loan. You call RCS and email them and they never respond. And when you finally get hold of them they promise to send in 48 hrs. And in 48 hrs nothing happens.

0
Replies (3)
RCS
RCS's reply08 Jul 2019, 12:58
Official
Good day
 
We are pleased to inform you that your complaint has been resolved.
 
Please accept our apologies for the inconvenience this may have caused you.
 
We trust you find the above in order.
 
Kind Regards,
RCS CARDS
BM
Benton M's update08 Jul 2019, 13:04
Reviewer Update
Thanks so much. It is really frustrating calling RCS to request such info. Last time i spent over 25mins on the call. Thank you very much i really appreciate this.
RCS
RCS's reply08 Jul 2019, 13:28
Official
Thank  you for the feedback