AP
Ayanda P
1 reviews | Active since Jul 2015
08 Sept 2020, 12:14
RCS settled Account and No refund as Over paid
I Have managed to settle my account with RCS and managed to over pay them and the laywers with R500.00 , the account is settled since the 01st August 2020 and i have been sending numerious emails since august as they have instructed me that they will refund me within 21 days and still today i havent recieve any response after numerious emails and calls the Organisation ,still havent recieved a single email from the on set as i have requested them to close the account as it is setlled.
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Replies (3)
RCS's replyOfficial
08 Sept 2020, 12:17Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply08 Sept 2020, 12:17
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
AP
Ayanda P's updateReviewer Update
08 Sept 2020, 13:34Good day
I certainly need this reveiw to be sorted out by COB, hence its been over a month now.
I certainly need this reveiw to be sorted out by COB, hence its been over a month now.
AP
Ayanda P's update08 Sept 2020, 13:34
Reviewer Update
Good day
I certainly need this reveiw to be sorted out by COB, hence its been over a month now.
I certainly need this reveiw to be sorted out by COB, hence its been over a month now.
RCS's replyOfficial
21 Sept 2020, 15:08 Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply21 Sept 2020, 15:08
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS