RCS service very poor – especially weird in such a competitive market

Straight off the bat when initiating an application for their services, I began to realise that the service from RCS is very poor – especially weird in such a competitive market that they are in. The amount of calls I made to them to follow up on an application is ridiculous. Further, one does not get very clear sms or email feedback. Lucky for me I decided to not finalise any contract with RCS based solely on this fact: If the service is starting off so poorly before we're in contract, then whats it going to be like when I'm in contract.

NO THANK YOU! I'm going to their competition instead.