PM
Pearl M
1 reviews | Active since Sept 2019
05 Nov 2019, 11:56
RCS Service Fee *******
called RCS card to close an account that has been fully paid up and the consultant on the line asked me if I paid a settlement amount or the balance????? The account has been fully paid up,but it can take over 30 days to close it so that they can charge additional service fees??What kind of ******* is that?
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Replies (2)
RCS's replyOfficial
05 Nov 2019, 12:08Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply05 Nov 2019, 12:08
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
PM
Pearl M's updateReviewer Update
08 Nov 2019, 17:03And there hasn't been any feedback since!!!! What great service RCS.
PM
Pearl M's update08 Nov 2019, 17:03
Reviewer Update
And there hasn't been any feedback since!!!! What great service RCS.