GJ
Gerda J
1 reviews | Active since Apr 2018
20 Aug 2026, 13:54
RCS **** service
RCS does not even earn a one star. I made payments on my RCS account, through a Capitec registered Makro RCS account.
Now the struggle to allocate my payments.
The payments was supposed to go to MBD, which I later found out, bought my account from RCS. I am sending through proof of payments dozens of times, they keep on asking.
The gave to allocate the payments and pay the payments to MBD, someone is clearly not trained to do their work.
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RCS's replyOfficial
20 Aug 2026, 14:06Good day Gerda,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance and will provide you with further feedback will be provided once we have an outcome.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or email ***
Kind Regards
RCS Group
RCS's reply20 Aug 2026, 14:06
Official
Good day Gerda,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance and will provide you with further feedback will be provided once we have an outcome.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or email ***
Kind Regards
RCS Group