CN
Clint N

1 reviews | Active since Nov 2015

27 Jun 2024, 07:51

RCS Self Service App and Website Does Not Work

The self service app and website do not work. I have tried to register repeatedly without success. The screen goes blank on the app and on the website, I get a message that reads "we are currently offline". This has been after months of repeated trying. Fix your app and fix your website please. I am unable to make any extra payments to my loan as a result.

0
Replies (2)
RCS
RCS's reply27 Jun 2024, 09:30
Official
 Good day,

We herewith acknowledge receipt of your complaint.
We will provide you with feedback as soon as we have completed our investigation. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards,

RCS Group 
RCS
RCS's reply27 Jun 2024, 09:34
Official
Good day Mr Cl Noah

Trust that you are well.

We have been tried to be calling you on *** however no avail.

Regards
RCS