RCS seems to not NEED new clients.
App**** for a Makro Credit card on the 12/01/2019, no feedback/outcome for a week.
Contacted the call centre twice during the week just to get told its on final validation stage and they will escalate to the finance department.
I would gladly cancel this application and take my business to another provider - if only you could speak to the correct people??!!
Never in my life have I heard of an application at any financial institution take more than a week.
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RCS's replyOfficial
18 Jan 2020, 14:39Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
RCS's reply18 Jan 2020, 14:39
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group