UM
Uvesh M

1 reviews | Active since Mar 2015

11 Jan 2021, 23:11

RCS SEEMS LIKE **** WITH EDGARS ACCOUNTS

This RCS Edgars people deserve to close down no customer ethics! Duplicate charges and ***** complaints all over the internet, authorities need to step in investigate and shut them down for noncompliance! Online payments don't reflect on time because your accounts department delays and the customer is charged interest etc. Who will reimburse for your negligence how many thousand customers you do that to and make money of them for no reason! Furthermore I was duplicate charged on my purchase today and your accounts customer care agents who are apparently working from home cannot help because they have no email!! Seriously??? Your calls are recorded so listen to the amount of **** your customers have to go through before the call is dropped on them.

0
Replies (3)
RCS
RCS's reply12 Jan 2021, 08:22
Official
Good day 
We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group


RCS
RCS's reply25 Jan 2021, 10:46
Official
Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS


UM
Uvesh M's update25 Jan 2021, 11:34
Reviewer Update
My complaint is NOT resolved, I have not received my statement or confirmation that the interest and late payment penalties have been reversed???