1 reviews | Active since Dec 2016

28 May 2020, 23:03

Rcs ******** or what

I had a loan with the Institution in 2008 which I settled and closed they never sent a settlement letter it still shows on my credit profile in arrears the sad part I've called numerously confirmed it was settled but until today it's still open what must happen for this institution to close it or should I include law to enforce this or what?

0
Replies (1)
RCS
RCS's reply29 May 2020, 08:43
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 
RCS Group