RCS ******** Consumers

I was under debt review. I paid up RCS via Consumer friend. which is I have a settlement letter from them.

I started receiving statements from GAME in June, July August. Today I called and I spoke to Adilh. He advised me that I have overpaid the account and I am due for a refund of R333. I asked why all of a sudden I am being being informed that I have overpaid only when I enquire about the account. RCS just started sending statements in June, after 4 years and there is a R48 charge on a monthly basis.

I have settled the account October and I have settlement letter from Consumer Friend that the account has been paid up and settled. My dispute is: 1. I have paid over RCS. I was not informed that I overpaid. 2.The started sending statements in June with a service charge 3. why the statements were not being sent from October -June???

Why are they offering to pay me R333.30 whereas the account has a settlement letter in place without even informing me that I have overpaid????

I want the R524 refund that reflects on my June statement and I need full information how much have I overpaid my account with