RCS sanlam division ...

RCS sanlam division called me awhile back to do an application which had been approved months ago since then they have not delivered I've been calling in to cancel the application,the same agents Zinhile and Clayton just refuse to do so and keep giving me the same answers they talk in riddles as if they have been trained to do so,this company is just out there to damage your name they seem ********** please be aware if u get a call from RCS their Cape Town based call Centre I would not recommend anyone to deal with them as they are not proper I'm sure the agents aren't qualified.