RCS robbing clients during such horrible economic times

Item: RCS
Rating: 1
Author: Nomonde J

This is now the 3rd time I'm writing up about RCS about the same issue. Why are there suddenly account charges when I'm not owing on the card. Please reverse these charges as you did last month and close my account since there's no clear explanation or formal written letter where I was informed that I'll now be charged account costs whether I owe or not...

Helpful (0)

Replies (2)

RCS's replyOfficial

29 Jun 2020, 10:34

Good day We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards RCS Group

RCS's reply29 Jun 2020, 10:34

Official

RCS's replyOfficial

14 Jul 2020, 10:09

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,
RCS CARDS

RCS's reply14 Jul 2020, 10:09

Official