RCS Retail Accounts Closures, appalling service (non-existent)

<p>I have now been trying to close two RCS retail accounts (Cape Union Mart & Dion Wired) since last week, but to no avail. It just seems that when I want to close accounts nothing seems to be done, but when it comes to me owing RCS money the comms seem to be established very easily. I have phoned the call centre on four occasions, from the store as well as from home and each time I get the empty promise that I will be sent an email because the closures department can't be raised on the line. All my accounts have been settled and I would like all of them closed, but it just seems like RCS is in no mood to help me with that. Poor service. If this is the standard being kept I would really think twice before doing business with RCS in future.</p>