RCS REFUSES TO PAY MY INSURANCE PREMIUM TO FINRITE!!!

RCS Group taking over Edgars has got to be the worst thing that has ever happened to me in my history as a consumer in South Africa. They do not respond to complaints and it has been over a month with me waiting for a relevant response to my complaint and for them to resolve the issue. There is zero accountability on their part and the most recent thing they did was simply close my account without any instruction from me to do so. I am at a loss for words because they do not even have a proper escalation process in that organization instead you keep receiving the same automated responses and when you call their agents cannot assist nor can they escalate or put you through to a supervisor.