1 reviews | Active since Apr 2018
RCS refuses to close my account
RCS is clearly refusing to close my account after paying the account off and asking for it to be closed.
Instead of them sending me a letter verifying that the account is closed I just got a letter that my account is in arrears. I've been calling and going to Dion Wired to sort out this mess but still nothing.
My last call was Saturday the 14th April and I spoke to Jaydon. He promised me that the account will definitely be closed this week instead I get a stupid letter saying I owe them money....
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS