RCS refuse to voluntary send my statement by e-mai

I accepted RCS offer of a Game card by asking them will they be able to E-mail me my statements.<br> <br> I had received 2 email statements as a card holder in 8 months for january-february and march april.<br> <br> Every time i have to phone for it 4 and then 6 times and the call centre staff refuse to identify themself so i can take it further they will just give me their names!<br> <br> So RCS it seems wants to let you default so they can fine you it seems like.<br> <br> Or black list you so that you can not go and get other cards so you are stuck with their incompetence!!!!<br> <br>