VG
Veronica G
1 reviews | Active since Apr 2015
12 Nov 2025, 12:09
RCS Refund requested several times
I logged a complaint on the 31/10/2025. I have since send emails for my refund, I still have not received it. I have requested a timeframe, I have heard nothing back. On the 31st I was told that the refund was escalated, yet nothing has happened yet. What kind of service do you provide?
Helpful (0)
Replies (4)0
Replies (4)VG
Veronica G's updateReviewer Update
13 Nov 2025, 08:59This is the same message that is being sent time and time again, with no email/call being received on the progress or replies to any emails. This is not acceptable.
VG
Veronica G's update13 Nov 2025, 08:59
Reviewer Update
This is the same message that is being sent time and time again, with no email/call being received on the progress or replies to any emails. This is not acceptable.
VG
Veronica G's updateReviewer Update
13 Nov 2025, 11:31Hi Nicole,
Thank you for your call. It is appreciated.
Email was received and I have rep****. Awaiting reply.
Kind regards,
Thank you for your call. It is appreciated.
Email was received and I have rep****. Awaiting reply.
Kind regards,
VG
Veronica G's update13 Nov 2025, 11:31
Reviewer Update
Hi Nicole,
Thank you for your call. It is appreciated.
Email was received and I have rep****. Awaiting reply.
Kind regards,
Thank you for your call. It is appreciated.
Email was received and I have rep****. Awaiting reply.
Kind regards,
RCS's replyOfficial
13 Nov 2025, 11:36Hi Veronica,
Thank you for your response.
Thank you for your response.
RCS's reply13 Nov 2025, 11:36
Official
Hi Veronica,
Thank you for your response.
Thank you for your response.
VG
Veronica G's updateReviewer Update
27 Nov 2025, 12:07Good day, I keep on sending emails, with no replies. I phoned now and was told the refund has been escalated, which is the same message I have been receiving with no refund. This is really pathetic that a person has to wait this long. I will never recommend RCS to anybody due to this. I have asked for a date that I will receive the refund. I want to know. I have left a message for a call back. I am still waiting. POOR service.
VG
Veronica G's update27 Nov 2025, 12:07
Reviewer Update
Good day, I keep on sending emails, with no replies. I phoned now and was told the refund has been escalated, which is the same message I have been receiving with no refund. This is really pathetic that a person has to wait this long. I will never recommend RCS to anybody due to this. I have asked for a date that I will receive the refund. I want to know. I have left a message for a call back. I am still waiting. POOR service.