JM
JOSEPH M

1 reviews | Active since Oct 2017

22 Aug 2024, 11:27

RCS refund

Morning,

I had a loan with RCS which I have settled. I had a refund due which was paid today. The problem is that the refund is short and as per the email received RCS say these are banking charges. Why should their bank charges be levied from my refund this does not make sense.

I need the RCS to pay the shortage I'm not responsible for their bank charges.

0
Replies (2)
RCS
RCS's reply22 Aug 2024, 11:31
Official
Good day, 
 
We herewith acknowledge receipt of your complaint. 
Feedback will be provided as soon as we have completed our investigation.
 
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***  Kind Regards, RCS Group 
RCS
RCS's reply22 Aug 2024, 12:24
Official
Good day,

We are pleased to inform that your complaint has been resolved. 

We trust you find the above in order. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***  Kind regards, RCS Cards