RCS - REALLY CR** SERVICE!!!!!!!!! Pathetic
<p>We have an RCS card and have made all payments and are up to date (we have POP) yet RCS keeps calling and advising we are behind on payments and owe them R1300?! We have spoken to numerous consultants from RCS, sent emails with POP and yet nothing is done!!! I would like someone senior to contact me to resolve this matter URGENTLY as RCS keeps hounding us when we have done nothing wrong, by looking at the complaints on this forum it seems you need to as a company start to implement TCF NOW!!!! I work in the Financial Services industry and I know what you are doing is WRONG! If someone does not contact me with a resolution I will be taking this to the Ombudsman.</p>
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
