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Mpho D

1 reviews | Active since Aug 2019

01 Aug 2019, 09:00

RCS poor service ????????

I asked RCS GAME for a paid letter On my account Sat 27/07/19, fast forward 4 days later from Monday nothing. Maybe their 24 hrs is different from. Poor service from their so called customer care.

0
Replies (3)
RCS
RCS's reply01 Aug 2019, 12:32
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 


Kind Regards,RCS GROUP

Best regards,

RCS
RCS's reply01 Aug 2019, 12:47
Official
Good day We are pleased to inform you that your complaint has been resolved. Please accept our apologies for the inconvenience this may have caused you. We trust you find the above in order. Kind Regards, RCS GROUP

Best regards,

MD
Mpho D's update02 Aug 2019, 09:45
Reviewer Update
Thank you received the letter.