ZR
Zain R
1 reviews | Active since Sept 2019
23 Dec 2020, 12:37
RCS poor service
my account was suspended due to no purchases for a while, i reapp**** for new card which was issued to me in December 2019, i tried to purchase something from mica, only to be declined on use of the card, i called rcs they informed me that they dont have any record of my account, and that i have to re apply, this is a real inconvenience and was rather embarrassing.
i am hoping my issue can be sorted out.
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RCS's replyOfficial
23 Dec 2020, 14:06Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply23 Dec 2020, 14:06
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group