LS
Lorinda S

1 reviews | Active since Oct 2018

10 Jul 2020, 09:50

RCS POLICY - MONEY MAKING AS THEY DON'T RESPOND OR COME BACK

Good Day, since covid 19 there is issues, with the policy that is been paid with the monthly account. Now that there is no income, there is a lot of stories why the policy cannot kick in! Why is this been paid EVERY MONTH! More than a month the documents was send in and still no letters received or any come back? THIS IS COVID 19 PEOPLE IS WITHOUT INCOME AND JOBS. If you phone no come back or any one who can assist????

IS THIS PART OF RCS MAKING MONEY ON POLICY THAT IS NOT WORKING

0
Replies (1)
RCS
RCS's reply10 Jul 2020, 10:02
Official
Good day 
We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group