Rcs pnp smartshopper credit card

Item: RCS
Rating: 1
Author: Estelle P

Rcs is refusing to help me. They continue to refer me to ***** devision. They are refusing to fix my details which was hacked on 6 may 2022. How is this possible. Someone bought on my account for R2729.90 on the 6 may 2022. Rcs is a discrage to me.

Helpful (0)

Replies (2)

Estelle P's updateReviewer Update

13 May 2022, 16:51

Same problem as Michelle L and no response on emails. It only show tat it was read even all proof was send and still no reaction

Estelle P's update13 May 2022, 16:51

Reviewer Update

Same problem as Michelle L and no response on emails. It only show tat it was read even all proof was send and still no reaction

RCS's replyOfficial

13 May 2022, 17:01

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS's reply13 May 2022, 17:01

Official