SS
Shaun S

1 reviews | Active since Sept 2012

25 Feb 2019, 22:32

Rcs please just close it

Kindly close this account as requested several times via email with no response and mail me proof there of, i paid more than double sometimes even triple of whats due this past year, everytime i asked for a credit limmit increase i get a sms unfortunately u can't offer one after receiving my bank statements. Nevermind i just settled it im done. Kindly close it and get out of my life i am no longer interested in keeping this even for emergencies. R4500 credit limit is nothing i drive that out a week. Cheers ?

0
Replies (4)
SS
Shaun S's update25 Feb 2019, 22:33
Reviewer Update
Please don't call me, mail my account closures letter to *** where my statements goes to.
RCS
RCS's reply26 Feb 2019, 11:23
Official
Good day 
 
We herewith acknowledge receipt of your complaint.
 
We have escalated your complaint to the relevant department for further assistance.
 
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
 
Kind Regards
RCS Group

Best regards,

SS
Shaun S's update28 Feb 2019, 12:48
Reviewer Update
Good day, can you kindly confirm if the account is now closed? And forward me a letter to *** that states its paid in full and closed please. ***
RCS
RCS's reply19 Mar 2019, 16:51
Official
Good day
 
We are pleased to inform you that your complaint has been resolved.
 
Please accept our apologies for the inconvenience this may have caused you.
 
We trust you find the above in order.
 
Kind Regards,
RCS CARDS

Best regards,