RCS Pick n Pay smartcard making fools of there customers.

I am force to give a star against my will to write the review. Where to start my blood is boiling. What type of training do you give your inhumain call centre consultants. The smart cards service is off for days acording to the colsultant and no Pick n Pay store was informed acording to the consultant when I ask for a ref number for the call I was put on hold and the next thing a voice recording telling me to call back offices hours. The moral of the story is that RCS is making fools of Pick n Pay customers knowing that there smart card purchase is going decline and to embarres you. After spending a half an hour this morning also with RCS retifying all problems I end up with another decline transaction leaving plumstead Pick n Pay with red face. Get your act together and inform customers that you have problems you not doing me a favour RCS I am doing you one by purchasing with my smart card maybe my debit order must go offline for months or decline just to see your reaction. Iam not upset cause you have problems with your system but in your sly ways. You wont inform your clients nore have any respect towards customers hanging up on them play irretating music and for a fine chick telling me to **** off nicely by putting a voice recording on to phone office hours.