RCS: Pick n Pay card pin ridiculous!

Item: RCS
Rating: 1
Author: Louis L

Pick n Pay RCS Card CANNOT be used because i cannot create a PIN.

They reset the pin and EVERYTIME i get a reply "Unfortunately we have been unable to create your pick n pay store card pin. Please call us on *** for more information"

I have called the call center numerus time I've lost count I have replace my card at pick n pay, called the call center, same story I have email numerous departments AND STILL NO ASSISTANCE!

This company is a JOKE. The operators don't care about the clients! Its been 6 MONTHS that i cannot use my dam CARD!!! Can someone with a brain at RCS sort this out for me! Its just SHOCKING!

Helpful (0)

Replies (2)

RCS's replyOfficial

05 Nov 2021, 09:04

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS's reply05 Nov 2021, 09:04

Official

RCS's replyOfficial

05 Nov 2021, 15:42

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS

RCS's reply05 Nov 2021, 15:42

Official