RCS Personal Loans
I had RCS Personal Loan and I was approved for the 2nd RCS Personal Loan. It means that 2nd RCS Personal Loan will pay-off the 1st RCS Personal Loan and I was paid the difference after they have paid the 1st RSC loan. Now I get e-mails that my 1st RCS loan account in arrears by one month with an amount of R812.87. I'm very cross on how do I owe R812.87 on the 1st RCS Personal Loan. I know for a fact that the 2nd RCS Personal Loan was approved and they have paid-off the 1st RSC Personal Loan.
ACCOUNT NO: *** BALANCE: R812.87 TOTAL DUE: R812.87
MOLAHLEHI ROBERT MKWA**** (ID: *** 08 9)
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Replies (2)
RCS's replyOfficial
10 Jul 2019, 16:22Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply10 Jul 2019, 16:22
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's replyOfficial
11 Jul 2019, 13:09Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
RCS's reply11 Jul 2019, 13:09
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,